Consumer rights are more important today than ever before, especially in the financial sector. Recently, America’s renowned credit card company, Credit One Bank, reached a $14 million settlement to settle a major class action lawsuit. This news comes as a sigh of relief for thousands of consumers who were repeatedly subjected to automated calls and recorded voice messages without their consent.
If you received an unwanted call or message from Credit One Bank between 2014 and 2019, this news could be a “golden chance” for you. This is not only an opportunity for compensation but also proof that when consumers raise their voices, even the largest institutions can be held accountable.
Where did the matter begin? – Background of the TCPA violation

The root of this entire controversy is the US Telephone Consumer Protection Act (TCPA). This law prohibits unauthorized telephone calls and messages. It is alleged that Credit One Bank and its affiliates repeatedly sent robocalls and prerecorded messages to consumers between 2014 and 2019, without their consent.
Most shockingly, many of these calls were made to people who had no connection to the bank. Consumers repeatedly complained and requested the calls stop, but the calls continued. Due to mounting complaints, media reports, and legal pressure, the bank was ultimately forced to reach an out-of-court settlement. Although the bank did not admit its mistake, this settlement symbolizes that consumers’ voices cannot be ignored.
Who can claim? – Complete eligibility information
The uniqueness of this settlement program is that it covers not only bank customers but also those who received unauthorized calls or messages.
Eligibility Criteria:
- You received automated calls or recorded messages from Credit One Bank or one of its affiliates between 2014 and 2019.
- You never consented to those calls.
- The phone number was registered in your name, whether you were a customer of the bank or not.
👉You don’t need to provide extensive proof. If you have call records or screenshots, that’s fine; otherwise, the Settlement Administrator will verify your number with the bank’s records.
How Much Can You Receive? – Compensation Estimate
The total amount of this Settlement Fund is $14 million. A portion of this will be spent on legal fees and administrative costs. It is estimated that approximately $8–$9 million will be distributed directly to consumers.
- If the number of claimants is low, the per-person payment could be up to $1,000.
- However, if there are too many claimants, the amount may be reduced to $100 to $300 per person.
While the amount may vary, it sends a strong message that the voice of an ordinary consumer holds great power.
How to File a Claim—Easy and Transparent Process
Final court approval is required before the settlement process can begin. Once approved, an official website will be launched where you can file your claim. Those whose details are already in the bank’s records will receive a notification via email or post.
Claim Filing Process:
- Go to the official website (the link will be released after court approval).
- Fill in your personal information, such as your name, address, and phone number.
- Upload call records or screenshots (if available).
- An affidavit will also suffice if you don’t have proof.
- Choose a payment method—check, bank deposit, or PayPal.
- File your claim within 60 to 90 days.

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When will you receive payment? – Full Timeline
Once all claims are filed, they will be investigated. The process typically looks like this:
- Claims Review: 3 to 5 months
- Payment Processing: 6 to 9 months
⚠️ Keep in mind—there are no fees involved in this process. If a website or person asks you for money, it could be a scam. Trust only official websites.
Why is this case special?
This settlement is not just a legal agreement but a landmark victory for consumer rights. Laws like the TCPA were enacted to help ordinary citizens determine who can contact them and when.
This case also shows that even the largest companies can make mistakes and can be held accountable if consumers organize and take legal action.
Credit One Bank has previously been accused of hidden fees, unclear policies, and poor customer service. This settlement is proof that transparency and consumer respect are essential in today’s times.
Conclusion – Be aware and claim your rights.
If you live in the United States and received an unsolicited call or message from Credit One Bank between 2014 and 2019, it’s time to claim your rights. This isn’t just a matter of compensation but an example of how justice can be achieved through awareness.
Sometimes justice comes not just from the courts, but from your awareness and initiative. So, now is the time to raise your voice and ensure that the burden of institutional wrongs doesn’t fall on ordinary citizens.
FAQs
Q. Who is eligible for the Credit One Bank settlement?
A. Anyone who received automated calls or recorded messages from Credit One Bank between 2014–2019 without giving consent.
Q. How much can each claimant receive?
A. Payments may range from $100 to $1,000 per person, depending on the number of valid claims filed.
Q. Do I need proof to file a claim?
A. Not necessarily. If you have call records or screenshots, you can submit them, but an affidavit may also be accepted.
Q. How can I file a claim?
A. You will need to visit the official settlement website (once active), fill in your details, and submit your claim online.
Q. When will payments be distributed?
A. Payments are expected within 6 to 9 months after all claims are reviewed and approved.